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Arc Customer Feedback (Internal)

Who is this user?

How did you collect this learning?

What problem is arc solving for you? What did this problem last cost you real time or money?

make sure to use their words. direct quotes and their language, not yours. for all questions.

What surprised you about using Arc? What are you using differently than you initially thought?

What is the main benefit you got out of Arc?

What are things we can improve for them?

What was friction for them?

How would you explain Arc to someone else who has the same problem as you?

What segment describes the user best?

User's email

Who are you?